ILG Exam360® Questionnaire

ILG Exam360® Setup Questionnaire
Information
Please provide the following information as it relates to the upcoming examination for proper ILG Exam360® Management. Bold red fields are required.
Exam Dates for Laptop Testing
Please provide the following information regarding the dates of your exam:
Laptop Registration Information
Please provide the following information for the laptop registration period:

(If a selected date is a holiday or weekend, it will be updated to the next business day.)
Laptop Registration notes for Support Office
 
Laptop Registration Reminders
Based on the laptop registration dates provided in this questionnaire, please provide the dates you would prefer reminders to be sent.

(If a selected date is a holiday or weekend, it will be updated to the next business day.)

NOTE: Reminder emails will automatically be sent notifying applicants of the opening and closing of TIMELY registration.
Reminder Emails
For jurisdictions previously using ILG Exam360®, please review your upload reminder message at ILG Exam360® > Exam Management > Documents > Email Message Template and review all registration reminder language. For any requested changes to the language of your reminders, please submit a ticket via the ticketing website.

For jurisdictions that have not previously used ILG Exam360®, please email a copy of the language you would like to be sent to applicants once the laptop registration period opens, reminders to applicants who still need to complete all steps of registration (download software, complete trial exam and upload trial exam) and the final email notice prior to registration closing to support at support@ilgtechnologies.com.
Please provide the email address where a copy of the reminder emails should be sent.
Regular Exam File Setup
Regular Exam File Setup
Please provide the following information regarding each exam session for non-accommodated applicants
Essay Session Information
Please provide the following information regarding the essay session (AM Question 1; AM Question 2; PM Question 1-3; PM Question 4-6)
Please provide the following information question in this session (i.e. MPT 1, MPT 2, MEE 1, MEE 2, Franklin State Essay 1, etc.)
(Only add additional entries for this particular accommodation setup. To add an additional accommodation setup, click ADD AN ADDITIONAL ACCOMMODATION EXAM FILE SETUP at the end of this page.)
Regular Exam File Options
Please provide the following information regarding the uploading of applicant essay answers
What date and time will you allow ILG staff to automatically process late uploads through? (If you select August 2 at 8:00 AM, ILG staff will process any uploads through that date/time. Any uploads after that date/time will not be processed and therefore will not appear in Exam360.)
Accommodated Exam File Setup
NOTE: There is a button at the end of this session to allow you to add multiple entries for different test accommodation types.
Accommodated Exam File Setup
Please provide the following information regarding each exam session needed for this particular accommodation setup
Essay Session Information
Accommodated Exam File Exam Sessions
Please provide the following information regarding the essay session (AM Question 1; AM Question 2; PM Question 1-3; PM Question 4-6)
Please provide the following information question in this session (i.e. MPT 1, MPT 2, MEE 1, MEE 2, Franklin State Essay 1, etc.)
Accommodated Exam File Options
Please provide the following information regarding the uploading of applicant essay answers
What date and time will you allow ILG staff to automatically process late uploads through? (If you select August 2 at 8:00 AM, ILG staff will process any uploads through that date/time. Any uploads after that date/time will not be processed and therefore will not appear in Exam360.)
Untimely Upload Information
Please provide the following information regarding the first untimely upload period
Untimely Upload Information
Please provide the following information regarding the first untimely upload period
To add an additional untimely upload periods, click the ADD MORE button above.
To add an additional accommodated exam file setup, click the ADD MORE button above.
Essay Upload Reminder
For jurisdictions previously using ILG Exam360®, please review your upload reminder message at Exam360 > Exam Management > Documents > Email Message Template and review the Upload Exam Answers message. For any requested changes to the language of your reminder, please submit a ticket via the administrative website.

For jurisdictions that have not previously used ILG Exam360®, please email a copy of the upload reminder language you would like to be sent to applicants during the upload period to support at support@ilgtechnologies.com.
Examination Locations
Examination Location
Please provide the following information regarding examination locations
Applicant Roster Import
If not previously provided, please provide the format of the applicant data import file that will be used to import your applicant roster into ILG Exam360® (i.e. Column 1 = Exam ID; Column 2 = First Name; Column 3 = Middle Name; Column 4 = Last Name; Column 5 = SSN; Column 6 = DOB, Column 7 = NCBE Number, etc.). If this information was previously provided, there is no need to provide the information again, unless a change request is necessary in which case, please submit a ticket for any changes.
Technical Support at Examination Site
The number technicians tentatively scheduled will be based upon the total number of laptop users listed above in the Examination Location Section and the information provided below. If additional technicians are requested, the additional technician fee will be assessed as outlined in your agreement.
Please provide the number of technicians needed or your prefered technician to applicant ratio (please note that additional technicians will be charged at $950 pertechnician per day.
 
Location(s) where technicians are needed for additional days
 
Standard Exam Technicians
What time should technicians report to the examination room?
Please provide an explanation as to how applicants will seek technical support at the exam site(s). For example, applicants needing assistance should take their computer to the technical support table or applicants will raise two fingers in the air indicating they need technical assistance.
Explanation
 
Accommodated Exam Technicians
What time should technicians report to the examination room?
Please provide an explanation as to how applicants will seek technical support at the exam site(s). For example, applicants needing assistance should take their computer to the technical support table or applicants will raise two fingers in the air indicating they need technical assistance.
Explanation
 
Additional Information
A member of the ILG Technologies staff may contact you regarding your responses to this questionnaire. If you have any additional information that you would like to add or have any questions regarding this questionnaire, please feel free to contact support via email at support@ilgtechnologies.com.